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Thank you for shopping at littlefate.
If the items you received have any problem, please submit a request for return/exchange on your order page and we will try our best to meet your request. Please Contact Us immediately if you need help.
Purchase Not Eligible for Return
You must email us a picture showing the problem/defect after submitting the return/exchange request online.
Return/Exchange Process
Return Shipping fees are at the customer's own expense.
We do not accept returned items that were sent back directly without notifying us first.
Step 1: Please log in to your littlefate account to submit a Return/Exchange request on my Orders page.
Step 2: After submitting the return/exchange request online, you will receive authorization and return address by email within 48 hours.
Step 3: Ship the return package to our warehouse and input the return shipping info ( tracking No. & delivery company) on our website.
Step 4: You will receive refund within one week or have an exchange order processed after we receive your package.
We'll email you once processing your refund or exchange.
Partial Delivery and Missing Items
littlefate products are shipped from different warehouses and in some cases we may have to split your order so that you can receive some of your items faster.
Please rest assured, if the item is missing, we will resend it for free.
Please do check your order and package contents carefully before signing for the package.
Order Cancellation
If any problem will occur don't hesitate to contact us and we will be happy to fix it. We offer full refund if the order is cancelled within 12 hours of your purchase. You should submit a help ticket from Contact Us once you decide to cancel the order. For orders cancelled after 12 hours of purchase but have not been shipped, we will offer partial refund after charging a 50% cancellation fee. We will NOT accept order cancellation request if the orders have been shipped.
Contact us
If you run into any issues, feel free to drop us an email at service@littlefate.com